CollegeCompass Terms of Service

These terms govern your use of CollegeCompass and outline the rights and responsibilities of both users and our platform.

Last updated: July 19, 2025

Effective date: July 19, 2025

Key Terms Overview

Understanding the main areas covered by our Terms of Service

User Accounts

Guidelines for creating and maintaining your CollegeCompass account

Acceptable Use

Rules for appropriate use of our platform and services

Content Rights

Your rights regarding content you create and our rights to platform content

Service Terms

Terms governing your subscription and use of CollegeCompass services

Acceptance of Terms

By accessing or using CollegeCompass, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

These terms apply to all visitors, users, and others who access or use the service. We may update these terms from time to time, and the updated version will be effective when posted.

For users under 18 years of age, a parent or guardian must review and agree to these terms on your behalf before you can use CollegeCompass.

What This Means

  • ✓ Using CollegeCompass means you accept these terms
  • ✓ Terms apply to all users and features
  • ✓ We'll notify you of important changes
  • ✓ Parental consent required for minors

Your Obligations

Provide accurate and complete information in your profile
Maintain the security of your account credentials
Use the service only for legitimate educational purposes
Respect intellectual property rights of CollegeCompass and others
Comply with all applicable laws and regulations
Report any security vulnerabilities or misuse you discover

Prohibited Activities

Creating false or misleading profiles or information
Sharing your account credentials with unauthorized users
Using the service to engage in any illegal activities
Attempting to reverse engineer or hack our systems
Posting spam, malicious content, or inappropriate material
Using automated tools to scrape or extract data without permission

Subscription and Payment Terms

Understanding billing, cancellation, and subscription management

Free Account

  • No payment required for basic features
  • Subject to usage limitations and restrictions
  • May include advertisements and promotional content
  • Limited customer support availability

Pro Subscription

  • Monthly or annual billing cycles available
  • Automatic renewal unless cancelled
  • Full access to premium features and AI counselor
  • Priority customer support included

Enterprise Plans

  • Custom pricing and contract terms
  • Dedicated account management and support
  • Advanced security and compliance features
  • Custom integrations and training available

Billing and Cancellation

Billing Terms

  • • Subscriptions are billed in advance
  • • Automatic renewal unless cancelled
  • • Prorated billing for plan changes
  • • All fees are non-refundable except as required by law

Cancellation Policy

  • • Cancel anytime through account settings
  • • Access continues until end of billing period
  • • 30-day money-back guarantee for new subscribers
  • • Data export available for 30 days after cancellation

Intellectual Property Rights

Understanding ownership of content and platform rights

Your Content

  • ✓ You retain ownership of your personal content
  • ✓ Essays, profiles, and personal information remain yours
  • ✓ You grant us license to use content to provide services
  • ✓ You can delete your content at any time

Our Platform

  • ✓ CollegeCompass platform and AI technology are our property
  • ✓ Trademarks, logos, and branding are protected
  • ✓ You may not copy, modify, or redistribute our code
  • ✓ Limited license granted for personal use only

Service Availability and Limitations

Service Commitment

  • • We strive for 99.9% uptime availability
  • • Regular maintenance windows with advance notice
  • • Emergency maintenance may occur without notice
  • • Service improvements and updates provided regularly

Limitations

  • • Services provided "as is" without warranties
  • • We may modify or discontinue features with notice
  • • Usage limits may apply to prevent abuse
  • • AI recommendations are guidance, not guarantees

Questions or Disputes?

We're here to help resolve any questions about these terms or your use of CollegeCompass

Legal Questions

For questions about these terms or legal matters:

[email protected]

General Support

For general questions about your account or services:

[email protected]